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Client Advocate
Description: The Client Advocate will support residents, execute operational tasks while on site, and ensure the safety and security of the residents.
Classification: Approximately 2-3 days/week; 3:00 pm-9:45 pm – Weekdays
Responsibilities: Include, but are not limited to, and subject to change depending on the needs of The Hagar House:
- Actively engage in family life in the home
- Meet with the moms every week to aid in the progression of the program
- Provide for the needs of the residents while maintaining confidentiality, professionalism, and adherence to policies and procedures
- Assist in program activities, including but not limited to: room inspections, relaying program messages, resource referrals, enforcing house rules, and case management.
- Monitor and document resident compliance with program rules and guidelines
- Assist in maintaining accurate client records and log and document appropriate shift and resident information by the end of each shift
- Participate in designated client programming
- Perform necessary house operations, including but not limited to: helping prepare/serve meals, putting together a grocery list, overseeing chores, taking inventory, putting away groceries and supplies, and sorting donations
- Ensure resident safety and security
- Assist in conflict resolution with the objective of modeling and encouraging positive methods of problem-solving, respectful communication, and self-restraint
- Attend and participate in scheduled staff meetings
- Perform other tasks as delegated by the Program Director and Executive Director
- Represent The Hagar House at community events
- Conduct all behavior inside and outside the home with integrity and uphold the mission, vision, and core values established by the organization
